Refund Policy
We stand behind the quality of our services. This policy outlines when and how refunds are processed.
1. Eligibility for Refund
You are eligible for a full refund if:
- We fail to start processing your order within 48 hours of payment
- The delivered quantity is less than 80% of what was ordered
- The service was completely undelivered due to a system error on our end
2. Non-Refundable Cases
Refunds will not be issued for:
- Orders where the wrong link or username was provided
- Partial drops that occur after successful delivery (see Auto-Refill)
- Change of mind after order has started processing
- Violations of platform terms that result in content removal
3. Auto-Refill Guarantee
If your follower/engagement count drops within 30 days of delivery, we will automatically refill it at no extra cost. This applies to all follower and like services.
4. Refund Process
To request a refund, contact our support team with your order ID. Refunds are processed within 5-7 business days to the original payment method.
5. Dispute Resolution
We aim to resolve all disputes fairly. If you are unsatisfied with our resolution, you may escalate through your payment provider.
Last updated: June 2026